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Dental Performance Podcast

Sep 20, 2017



Welcome back to the Dental Performance Podcast. I’m your host, John Cotton from and thank you for joining me today for Episode 7 of the Dental Performance Podcast.

Today’s interview covers a topic that I know causes a lot of dentists frustration across the country. The topic? Collections and insurance.

Fortunately today’s guest Andy Cleveland is a dental accounts receivable ninja and shares everything he knows about how to improve collections and get back to what you do best.

Here’s a few items to be on the lookout for during our conversation.

It’s definitely an episode you won’t want to miss.

Optimizing Collections, Communication, and Insurance with Dental Accounts Ninja  Andy Cleveland

Here are a few items to be on the lookout for…

  • The 3 biggest mistakes and missed opportunities most dentists make with accounts receivables and how to avoid them.
  • How to improve your relationship with insurance companies
  • Why you probably don’t have your Billings under control and how to fix it.
  • How followups can increase your accounts receivable virtually overnight.

And much more.



A huge thank you to Andy for coming on the show, and for sharing his knowledge today. Improving your collections is one of the best things you can do to improve the health of your practice and reach your ambitious practice goals.

While collections can be stressful, by setting the proper systems in place you can improve the percentage you collect, and get back to serving your employees and patients.

Whether it’s working with your front desk to set proper expectations, or going the extra mile with your latest patient, be sure to implement some of the strategies you learned today. I’m confident you’ll be blown away by the results.


About The Guest

  • Cell 864-517-2233 
  • Email, 
  • Around the Web:, and


"Never prejudge your patient!" - Andy Cleveland

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